New here. Can someone explain why I need to enter my Master Password when trying to autofill an identity? There’s nothing secure about my name or email address. I can’t find a setting to edit that requirement, either. Sorry if this is basic, but I’m stumped. Thanks.
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Hello and welcome to the community!
The clients are all set up to lock automatically after some time has passed, and unless you set up to unlock with PIN or biometrics, it’s automatically locked with a master password.
The vault, while in locked state, is encrypted in memory, and it can’t fill anything for you, so you will need to unlock it first. Here are the ways to set up to unlock with a PIN or biometrics:
People also have set up the clients to never lock, but this is considered less safe. Also, there seem to be more bugs related to keeping this kind of settings in the recent releases.
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Thanks for responding so quickly, but I think my question wasn’t clear. I meant that I’m logged in and Bitwarden is autofilling passwords easily and without requiring entry of my Master Password, but when I try to autofill my work ID (e.g., full name, work email, etc.), I’m required to enter my Master Password again. Thoughts?
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In the identity that you are trying to use, do you have the option “Master password re-prompt” checked?
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Nope.
So, when you are trying to auto-fill with identity, you follow this right?
- Click browser’s extension icon
- Click on identity
- BW prompts for master password?
If this is the case, have you tried clicking on the view icon, and then autofill at the bottom?
I have tried autofilling identity’s information on a few forms ( e.g. RoboForm Tutorials - Form Filler: Filling Your Information into Online Forms with One Click ), but none of them prompts for a master password. The behavior you observe sound like a bug. There was at least one identity filling bug released after 2024.4.1. I would file a bug on Issues · bitwarden/clients · GitHub .
I am testing using BW extension 2024.4.1 on a FF 115.11.0ESR
Correct, and here’s the appearance:
It sounds like this is a bug, so I’ll open a ticket. Thanks for trying!
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@knbz @Neuron5569 And I think I can add something… nosily as I am, I wanted to check out this also… I never really used the master password-repromt, but this option is almost completely gone for me now - I don’t see it in the browser extension, not in the web app, not in the desktop app… only the mobile app shows me still this option.
Something’s not right here. 
Are you sure that you opened the Edit page (not just View)?
Yes, edit page.
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“New entry” from the desktop app (2024.4.3, Windows 11):
PS: Web vault the same… but I was too lazy to login there as well, again 
PPS: I reported my observation in GitHub now.
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I am having the same issue, which I never had with 1Password. It’s crazy that I have to enter my master password everytime I want to autofill my name and address but I don’t have to use my master password when entering credit card info or the password to my bank account, etc
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Not locked. Fully open, actively using for un/pw autofill, but as soon as I try to enter an identity, I get prompted for master pw.
@M_B2 Welcome to the forum!
Please provide information about the version of your Bitwarden browser extension, what browser (including version) you are using, and what operating system (including version) you are using.
@knbz It would help if you could provide the above information as well. In addition, did you ever open a bug report on GitHub (as you had indicated above), and if so could you please provide a link the issue thread?
I did open a bug report and provided the information you ask for here. After they researched on their end (including several screenshots sharing my appearance/experience) I was told it’s a unique bug that has no currently-available fix, but it would be escalated for inclusion in an upcoming version release.
Would you mind providing the Issue number or a link, so that I can look into this?
Issue number 520828; last response was on 9/6/24.
I see, nevermind. You opened a support ticket, not a bug report (I do not have access to Bitwarden’s support ticket system). If the bug is still there, then I would highly recommend that you or @M_B2 open a New Issue on GitHub as previously suggested (GitHub “issues” are the formal way that Bitwarden bugs can be tracked by developers and users). If you do proceed with this, then please post a link the the GitHub issue.
The support rep said they were opening a bug report so I didn’t duplicate that. I opened another one in case it gets the issue more traction. Here’s the link:
Autofilling ID requires Master Password? · Issue #11999 · bitwarden/clients
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