Android login, error occurred

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1

I have tried logging in to my Bitwarden app but encountered this error repeatedly. I’m not sure what to do on my end

An error has occurred

Exception message:
Unable to resolve host
“Identify.bitwarden.com”: No address
associated with hostname

2

Hey there, if you don’t get any community responses, you can also Get in Touch | Bitwarden

3

Name resolution for identify.bitwarden.com also does not work for me and according to DNSDumpster this site does not exist:

image
image2524×1379 269 KB

However, according to Netcraft it does:

image
image1879×871 65.4 KB

But taking a look at the details of this sub domain (see above underlined in red) reveals that - according to Netcraft - it was last seen on June 30th, 2020:

image
image1897×694 87.9 KB

So my questions to you are:
Are you sure that you are using the latest version and that you downloaded it from https://bitwarden.com/download/ ?

Correction as I just noticed that it says “Android” in the title.
…and that you either downloaded it from Google Play or from https://mobileapp.bitwarden.com/fdroid/ ?

1 Like
4

Thanks for the information. After 2 days I attempted to log in again and it worked. Can’t be sure what was wrong then, but it was the Google Play version.