I agree with @dangostylver as well as with you, @eucalypto. I understand your situation for your mother wanting to use this platform to ease her life. Congratulations to her for caring about digital security.
TL;DR
The good thing is, that you have a mom that actually cares about security. That is, at least you have someone from your family that is into digital security.
I’m tired of trying to recover friends’ and relatives’ accounts from thousands of services on the web because they lose their phone numbers, forget e-mails/passwords and uses the same things all on the web over and over again… It’s like I’m the only troubleshooter when everything is messed up. Like I’m the person that cares about securing personal and sensitive info.
Okay, that went a bit off-topic and it was a confide I had to tell. It’s just that I’m congratulating your mom for such attitude. I’m just surprised about that even in 21th tech century people don’t even know the benefits from cloud services and universal unique logins, as well as password management platforms…
But back to what matters, both the Gift Cards and small file attachments limit for free accounts are good ideas. Not to mention that a bounty feature was also talked here in the community too.
Maybe family or premium plans wouldn’t apply for certain individuals in the scenarios I described on the TL;DR notes. And that could be a cause people would stand back to use the platform in case it doesn’t have enough features as expected.
That’s where a limited attachments feature would fit in. Maintaining a data server is expensive, and I recognize that. But borrowing a bit of free space for small amounts of data isn’t that bad.