Accounts won't delete

Hello,

I would like to delete 4 accounts, however Bitwarden desktop browser won’t delete them.

I tested the browser extension and there is no delete option.

So I logged in via the browser website and see a delete icon.

I select the delete icon and nothing happens.

So I select the accounts Edit option and see the delete icon again, but selecting the delete icon in edit mode also does nothing.

Are you using Vaultwarden by any chance?

1 Like

Unsure what vaultwarden is?

An Internet search shows this Vaultwarden vs. Bitwarden: Best Password Manager?

I’m using Bitwarden by all standard checks.

Okay, then that’s not an issue.

In your second screenshot I see that it is an organizational item. Do you have edit or manage permissions with the account you are now trying to delete the item?

1 Like

I’m just a standard simple user with a Bitwarden account. I would assume I have access to all the accounts, passkeys, passphrases and a few occasional passwords?

You can check that with “Edit access” (three-dot-menu) on the collection, your items are part of:

It is indeed possible, to set oneself to “View” only.

(PS: Here an overview about…: Collection Permissions | Bitwarden)

If that should be the case, got to Settings (in the Admin Console) and “Organization info” and you can get back control as the owner with this setting:

All of the app I have access to view usernames and passwords.

I changed the permissions to Edit items, hidden passwords, but now I can’t see the passwords?

I need to see and edit usernames and passwords.

Then you probably shouldn’t choose “Edit items, hidden passwords”. :wink: (–> but just “Edit items” or “Manage collection”)

1 Like

In the Admin Console, go to Settings > Organization Info, and look in the “Collection Management section”: Have you enabled (checked) or disabled (unchecked) the option “Restrict item deletion to members with the Manage collection permission”?

1 Like

Restrict item deletion to members with the Manage collection permission is disabled (unchecked).

I’m still working on the deletion. The options are:
View items, hidden passwords
View items
Edit items, hidden passwords
Edit items
Manage collection

Should there be an option: View items and hidden passwords, edit items ?

Another challenge that may warrant mentioning:

Desktop → Browser Firefox → Bitwarden Web vault → Log in to Bitwarden → Email address (required) → mouse click so cursor appears in blank field → Unlock your account to view autofill suggestions (I ignore this Bitwarden prompt as this is my main secret password and the Bitwarden icon shows as locked, meaning Bitwarden needs me to login with my main password) → I type the letter k → drop down menu of email choices → keyboard down arrow then Enter usually used, however Bitwarden overrides with a new prompt: Unlock your account to view autofill suggestions → to work around this prompt,I type k and then mouse click the drop down menu’s preferred email account → type in main password → enter MFA Verification code.

Bitwarden has chosen confusing wording for their “hidden passwords” option. When you see “hidden passwords”, it means except for passwords and other hidden data”.

The option that you want is “Edit items”. With the “Edit items” permission, you should be able to view all item data (including passwords and other hidden fields), modify the data, and delete or add items to the collection.

1 Like

Thank you, I have now deleted said items.

You’re welcome. FYI, there is some discussion about this matter in the following Github thread (which was unfortunately closed by Bitwarden):

1 Like