account creation email not being received

Ask the Community Password Manager
, ,
1

Hello everyone, new Bitwarden user. I’m having a an issue as far as creating a new account. It is not sending me the email I need to continue with the account creation process. I’ve used multiple emails, and have checked the spam folders to no avail. I’m not sure if the issue is on my end or not so looking for any insight on what the problem could be. Thank you :slight_smile:

2

I don’t know definitively what the problem is, but I did receive an email right away on a temp throw-away address.

The Bitwarden link I tried:

The temp mail I used:

I’d suggest:

  1. Try it with the temp mail in the above link.
  2. If this doesn’t work, try it with a VPN.
3

Thanks for the response! So apparently at some point in the past I had created an account with the email I was trying to use. I was able to delete that account so I could reuse the email. That doesn’t explain why the other two emails I was attempting to use didn’t work because I know for a fact I never created an accounts with those. But all good now :smiley:

1 Like