A Few Suggestions for Improving the User Experience

Dear Bitwarden developers:

Hello, I am a senior user residing in Chinese’s Mainland.

Recently, while accessing Bitwarden’s Web Vault, I found the page loading very slowly. After opening the browser developer tools, I noticed that certain files are taking a long time to load, which slows down the overall access speed.

Subsequently, we ran a loading speed test and encountered a timeout issue during the scanning process. If this problem is not resolved promptly, it may impact users’ ability to bind their 2FA methods and retrieve recovery codes.

Therefore, I suggest considering resolving the loading speed issue. If that is not feasible, please consider enabling within-app support for changing passwords, binding 2FA methods, retrieving recovery codes, and managing emergency access features, so users can complete these tasks without needing to visit the Web Vault.

We hope these suggestions will improve the user experience.

Thanks for your suggestions – but this is the Bitwarden Community Forum. Someone from Bitwarden may or may not read your post.

If you think you discovered a bug, a specific and detailed bug report on GitHub may be the better approach here.