Hardware/software info: MacMini M2 Pro, MacOS 15.5, latest version of BW from Apple App Store Version 2025.5.1 (43022). Extensions installed on Safari, Firefox and Vivaldi.
New to BW, but having some issues on a couple of sites. One site in particular is usps.com. My husband has experienced this on another site (though now not sure which one it was).
When I go to the site, the autofill icon doesn’t show up when I click into the username or password fields. I go to the BW extension icon in the Safari toolbar and choose Fill. It appears to work correctly, but the site gives me an error saying wrong password. Fortunately, the site has the ability to look at your password in plaintext. When I choose fill and look at the password before submitting, it’s the wrong password. In fact, it’s an old password I was using for my AppleID before changing that after the most recent data breaches. I was not using that password for usps.com or anywhere else. When I go to the toolbar icon and choose copy password and paste it into the password field, it gives me the correct password for usps. This is happening across multiple browsers on my MacMini and my MacBook Air. When I login on my iPhone and iPad, it works fine with the correct password.
Steps taken: made sure autofill from the browser or any other apps/extensions is turned off; tried in multiple browsers (Vivaldi, Firefox and Safari); made sure I sync’d the vaults
I have found similar topics listed on this, but not the exact same. They’re also several years old. Any help would be appreciated.
Is that old AppleID password still stored in Bitwarden?
Have you disabled the macOS password manager?
When in the USPS website, does the browser extension show more than one matching login item?
If you go the the USPS login page and autofill using the keyboard shortcut ⌘+⇧+L, does it still autofill the old AppleID password? If you press ⌘+⇧+L a second time, does a different password get autofilled?
Finally, please provide the exact URL of the login page where this is occurring (or instructions for how to navigate to that login form. If I click the “Sign In” link on the main usps.com site, I am taken to this form, which does not allow me to toggle the visibility of the password:
Thanks for the help!
The old AppleID password is no longer in Bitwarden. (Which makes it even weirder!) I have definitely disabled the macOS password manager. Using the keyboard shortcut gives the same results with the wrong password. There are not any additional matching logins for the site either.
Here’s the exact login url. It’s the USPS Informed delivery.
If you click on that login item, and “View Login” opens for that item, if you make the password field visible, can you indeed see the correct password in there? And, are there any custom fields in that item also? If yes, what does it say (without revealing any sensitive data)?
Do you have still have a Bitwarden login item that used to store the old AppleID password (and now potentially contains new AppleID password)? If so, is the old AppleID password still visible in the password history for that item?
Just as a sanity check — is the username autofilled correctly?
This may be an issue specific to Safari, as I cannot reproduce this in Chrome on a Windows 11 system (the autofill icon does show when clicking the username or password fields).
Some tests that I would perform if I was able to reproduce the error:
Temporarily change the username of the USPS login item in your vault, then verify that the modified username is autofilled (and check whether the autofilled password is correct or still incorrect). Obviously, do not attempt to complete the login process, and do change your username back to the way it was after you have completed the test.
Temporarily change the password of the USPS login item in your vault (e.g., add a character to the end), and check whether the autofilled password is correct or still incorrect. Obviously, do not attempt to complete the login process, and do change your password back to the way it was after you have completed the test.
Create a clone of the USPS vault item, and change the password (and optionally, the username) in the cloned vault entry. Then, go to the USPS login form and autofill using the ⌘+⇧+L keyboard shortcut, checking what password was autofilled; press the ⌘+⇧+L keyboard shortcut, which should autofill the credentials from the cloned item — which password gets autofilled the second time?
Thanks! This was the issue. Not sure where it came from, but there were several custom fields. Some of them were named “tpassword” and “tusername”–which had the old AppleID info in them. Super strange–not sure how this got there. I imported my info from 1Password, so maybe something happened in the transfer process. If I have the issue again, this is the first thing I will check. Apparently iOS uses only the first username/password fields. But macOS uses custom fields first? Seems odd–but when I delete these custom fields, all works as it should.
