Update from to Version 2022.8.1 to Version 2022.10.0

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1

When I Update from to Version 2022.8.1 to Version 2022.10.0. The Database is restarted and restarted again.
The Log says wrong password for Database.
Now I have recover the Version 2022.8.1 .

Can everbody help me.?

1 Like
2

Whatever app or extension you are using: Uninstall it, restart your computer, download the latest version and re-install it.

3

Thats really the newest Version

I have istall the newest Version on a fresh Server - and the same problem.
The database don’t start

4

I was not doubting that you did not update to the latest version. I just want to make sure that you follow those steps mentioned above so that you can “start from scratch”.

5

OK.
I have make a fresh install on VM Box - here ist all running. No Error by starting Database.

In the next step I have install it on TrueNAS Virtual Machine - the same manual , the the same steps.
And on this way , I have again the Err. message that the Database will not start.

I have no answer for that.

6

What are the hardware specs for your machine, particularly the CPU type?

7

Serverhardware: Intel(R) Core™ i5-6500 CPU @ 3.20GHz , 64 GB Ram
VM: 2 Virt CPUs / 2 virt Cores / 1 Treads / 8 GBRam 120GB HDD

edit:
the thing is I have another Bitwarden instance too on this Server (V.2022.8.1) and when I this Update I have the same problem.

8

Not necessarily related to the issue above but perhaps still worth to be mentioned:

9

You think it’s possible that my problem will be fixed with the next version?

10

I cannot tell as I do not self host. My idea is that you perhaps should make sure to have the latest version of all components.

11

It will probably take a while until the new release. Or?

12

Hey @Bastian feel free to reach out to the official support team at bitwarden.com/contact

13

Hello , I wait a lot of time is done.

I’ve waited until today to try another update.
I have now update to 2023.1.0 from 2022.8.1
But even now the database does not start.

14

Hey @Bastian did you end up opening a ticket with the support team?

15

I have seen your answer yesterday an then I open a Ticket.

16

Hi @Bastian, was support able to fix your issue?
I opened a ticket a while back but support did not find the problem. I wanted upgrade my server anyway, so I closed the case until I had time to build the new system.
I just completed a self-hosted to self-hosted migration, and it still failed. The mssql server crashes and restarts. I am pretty close to the same version you were running 2022.8.4.

If you have any insights to resolving the problem please let me know. If not, I will re-open my ticket with support.

Thanks

17

Hello ,

I write with the support now. I will continous it on weekend.
If I have a solution I want to post it here.

You can me remember in a week , if i dont write everything.

18

Hi @Bastian,
I built a new server with 2023.1.0 install and moved my database to the new install. It started a DB upgrade but seems to still crash and keep restarting the mssql instance. My next steps are to setup new and export/import personal and organizational vaults, or open another ticket with support.
Just curious if you found a way to get your install updated?

19

Hello
I do the same. A fresh install and it crash too.
I have open a ticket a send some logs. I waiting for an answer.

I think its the best when you open a ticket too.