Hi, i’m new to Bit-warden, however i might have run into a #showstopper. Fact is that when i open the google authenticator and go to transfer codes i get the QR code as it should. I have tried my main Samsung Galaxy S24 Ultra UI7 and my old Galaxy S10 edge and on neither of them will the Bit-warde…

This issue seems to be quite common with a wide variety of phones, and many users expressing their frustration on multiple channels (this forum, reddit, Github, etc..). For me, neither the BW Password Manager nor the BW Authenticator will recognise QR codes, while all of my other apps have no issue …

A possible workaround Often times, the page that displays the QR code also shows the secret itself, which can be copy/pasted directly. I have done it this way for about 50 TOTP secrets in Password Manager. From what I have seen in this conversation, it appears the same workaround may work for auth…

Not interested in workarounds for something that should just work. No other authenticator or QR scanner has issues recognising QR codes. This problem has been raised so many times with Bitwarden and outstanding for years now from what I have been reading. Bitwarden seemingly can’t or has no interest…

I just bought a year of BW because of this feature. Also I wanted to test it so i can buy some more licenses, actually much more. But I’m afraid I’ll have to drop this solution because of such a basic fault.

[image] PennilessConsent: This problem has been raised so many times with Bitwarden and outstanding for years [image] user329: I just bought a year of BW because of this feature. Ummm…. This conversation is about a free product, Bitwarden Authenticator that has only existed for a year …

Sidenote: I added the targeted BW apps to the title of this thread and the equivalent thread for the password manager app – and added short staff notices. Hopefully this makes the threads more distinguishable.

It is the same issue in both the main Bitwarden app AND the Authenticator app, hence why I cross-posted on the same issue in another thread in the Password Manager channel. @user329 @DenBesten @Nail1684

I just looked (again) into both threads here and the GitHub issues. As far as I see, so far no one provided any “problematic” QR code (per screenshot), so that others could test a code. Would be interesting to know if other devices could scan those codes – or couldn’t also. (and also the BW develop…

[image] Nail1684: As far as I see, so far no one provided any “problematic” QR code (per screenshot), so that others could test a code. This is a very good idea. The QR includes more than just the secret. It could be one of these parameters getting in the way. That would only be uncovered…

For me, every QR code is problematic for the Bitwarden apps - I have never had Bitwarden recognise a single 2FA QR code ever (neither the main Bitwarden app or the Authenticator app). I have tried scanning 2FA QR codes with the Bitwarden apps on different websites, different computer screens, trie…