Two times unlock with Windows Hello

Ask the Community Password Manager
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1

Hi,

I have a problem with unlocking my vault via Windows Hello in Bitwarden desktop app. When I click to unlock with Windows Hello and scan my fingerprint I get the same state to unlock with WH once again.
Why need I to unlock with WH two times? Is it a bug?
In browser first time works.

I will be grateful for help.

2

Hello,

It’s probably related to this issue (see the comment about affecting Windows): macOS - Desktop app keeps asking to unlock with TouchId after locking the vault · Issue #7908 · bitwarden/clients · GitHub

3

@Neuron5569 thanks for your reply but I think it’s something different. Because their problem occurs after locking the vault.
In my case, the problem is that after turning on the application and unlocking vault with Windows Hello, it doesn’t go to the vault but returns to re-enter the password or use Windows Hello.
Only after the second unlocking with Windows Hello it shows the vault.
I tested it on all version of Windows 10 and 11.