Trying to sign up got Personal Premium Plan, but can't

I selected the Personal Premium Plan for $10 annual. However, after creating my account I have a page of plans to select, and the Premium plan isn’t displayed. Only more expensive family plans, etc… I don’t understand what’s going on here? Seems like a bait and switch?

I would check your process, @snafu86. It is definitely not a “bait and switch” as you claim.

What you should be doing is:

  • Log into your web vault at
  • Click on your profile icon (top right) and select Account Settings
  • In the sidebar to the left, click Subscription.

You will be taken to a page like this:

Thanks for your quick response.
But, I don’t see that on my account. This is what I see when I click on subscription:

What is the URL to that page? You need to include that in your screen capture.

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The URL is tied to my account login. Including that will not be useful and might leak security details.

I clicked on the Premium Plan of the Bitwarden’s website and created my account. I didn’t immediately see an option for the Premium Plan. I thought that was strange, so I created a free account and figured I would then upgrade to Premium. Those are the steps I took. But I can’t seem to see a Premium Plan being offered in the upgrade page.

Once I verified my email address and logged back in I now see the option to upgrade to premium.

Thanks for your help though.

Glad you got it working. :+1: