The chrome plugin is just so hard to use

Hi Scott, and welcome to the community!

In addition to the potential ongoing credential-not-saved bugs, the auto-save/auto-update features have never been completely reliable. Some of us have turned these features off, opting to add or modify entries manually and using autofill to create/update passwords. For example, here are instructions on how to create a new credential:

Regarding the reset password form you mentioned, you can follow these steps:

  1. Click the Bitwarden extension icon (above).
  2. Modify the entry.
  3. Click the regenerate password button.
  4. Save entry.
  5. Press Ctrl-Shift-L to autofill the new password.
  6. Click Reset and Login.

While this method or something similar may not be as convenient as auto-update/auto-save, it tends to work reliably in most cases. I suggest you give it a try!