Start session timeout

Ask the Community Password Manager
1

Hello,

Error: “start session timeout” using Wifi (5G works)
The “sync” function also fails with timeout after a couple of minutes in retry

Mobile        | Wifi | 3G
--------------------------
OnePlus 5T    | OK   | OK 
Sansung A53   | NOK  | OK

Using notebook works good
This is a fresh new mobile phone, app already removed and reinstalled

Any sugestions?

Thanks!

2

Hey there, did you try reinstalling Bitwarden on the Samsung device? Are you using a VPN? Did you try changing network connections?

3

Yeah… removed, reboot, reinstall, but don’t work
Without any kind of VPN

4

Have you tried a different WiFi network or does the issue occur on all of them ?