Send notification to owners when a user accepts the invitation to join an org


#1

When a user is invited to join an organisation, an email is send to the user with a hyperlink were the user can accept the invitation. After the invitation is accepted, the owners of an organisation must confirm the user to admit the user to the organisation.

An email should be send to the owners so they are aware that the user accepted the invitation. An email should be send to the user after the owner confirmed the user. This way some out-of-band chatter can be prevented because the involved parties receive notifications to progress enrolling the user.


#2

Agreed. The current way it’s implemented makes for a bad UX, and the Confirm Invitation is a little hidden. An email notifying the Admin, possibly with a link to the confirmation would make for a much better user experience.


#3

Yea, constantly have people waiting to be confirmed because I dont find out that they have accepted the invite!


#4

This is a UX fail. We use bitwarden to share passwords with our customers, and after they accept our invitation and log in they cannot see anything until we confirm them. It usually confuses them.

Inviting the user should be enough without having to invite and then confirm. Once I invite them I expect that they should have access.

Very happy with bitwarden overall, this is definitely the biggest “quirk” and took us a while to figure out what was going on the first time we invited someone.


#5

just joined Bitwarden from lastpass and was annoyed that this user experience was poor.

I just recommended a client to share a p/w with me. He doesn’t even know how to confirm my invitation.

1 year later and no update?

Major fail.