Hi All
i have a self hosted instance and have followed instructions to configure autosync of billing.
I have a Enterprise annual plan from around 2 months ago.
Problem is, this just doesn’t seem to work as i’d expect. I can go into ‘license and billing management’ and click ‘sync license’ and it will go off and sync - but always comes back as my subscription will expire 7 days from the day of running it!
So if i don’t remember to go in every 7 days and click the ‘sync license’ button, my license expires! - All is fine when i go in and click the button again - for another 7 days.
Any pointers please?!