I’m pretty sure I got it correct as written, but will check in the morning. There was nothing “tentative” about the wording. And no mention of server. I"ll keep you all informed what I find.
And although it may not be relevant, the notion that iPad OS is usually but not always changing that apostrophe into some look-alike that isn’t, could explain why every now and then she could log in – but usually could not.
Martt