New Browser Extension not working with Biometric login

This is also occuring for me - I have tried disabling and re-enabling the desktop application with and without restarts in between, also restarting the browser sometimes. It has worked once and never worked since.

  • Windows 10 20H2
  • Firefox 84.0.2
  • Extension 1.48.0
  • Desktop 1.24.1, from Windows Store

I’m having the same issue.

  • Mac OS Big Sur 11.1
  • Chrome 88.0.4324.96
  • Bitwarden app 1.24.1 (from App Store)
  • Bitwarden extension 1.48.0

Yup, same for me.

  • Mac OS Big Sur 11.1
  • Chrome 88.0.4324.96
  • Bitwarden desktop 1.24.1 installed through the MacOS App Store
  • Bitwarden extension 1.48.0

Hi all,
same problem on MacBook Pro 13", Big Sur 11.1
Chrome 88.0.4324.96
Safari 14.0.2 (16610.3.7.1.9)

Tried reinstalling the browser extensions and restarting the Mac but it didn’t help. Was so delighted to see the biometrics support in the version notes :frowning: Hope it’s figured out soon!

Cheers,
Robert

Same here.

  • Windows 10 20H2
  • Bitwarden Desktop v1.24.1 (Microsoft Store)
  • Firefox v84.0.2
  • Bitwarden Add-on v1.48.0

Hi Bitwarden Friends, we are aware of issues some people are seeing with browser biometrics. Thank you for reporting setup/device details. Stay tuned. Gary

11 Likes

I’m not the one here to tell you what to do but if there’s anything good that can be taken out of this rollout, it’s that the desktop builds need to be tested better on non-dev machines, and with actual use-cases. This could have been caught with some extra info in the PR on how to reproduce the MSS and verify it works.

3 Likes

Same. macOS Big Sur + Chrome / Firefox as well

1 Like

Thanks for that feedback, it is appreciated. Unfortunately we’re seeing issues with Desktop coming from macOS App Store which does not have Beta publishing/testing programs (similar to TestFlight for iOS).

We’ll look into, however, setting up a Beta program for UWP for the Windows Store so we can capture issues through there, otherwise we do thoroughly try to test our apps through what publishing methods are available to us before an official release.

Problem also exists on MacOS Catalina with Brave Browser Stable / Version 1.19.86 Chromium: 88.0.4324.96 (Official Build) (x86_64).

Latest extension from Chrome store, latest desktop app from App store.

Thanks for the response! I’m not just a man of words so I submitted a PR with a pull request template which could bring things like these to light. I’m not sure this would have caught the entitlements necessary, but I’m sure a manual process for that can be worked in, and eventually automated. We use it in some of my repositories and just manually writing things out often makes people more aware of what needs to be tested in addition to CI

I now got browser biometric unlock working in Edge Chromium too after v1.48 was officially released in MS Store :wink:
Now we just need to have the Vault timeout setting working after enabling biometric unlock. No matter which timeout I choose I always have to unlock my vault if I shut down the browser. If I don’t use biometric unlock the vault timeout setting seems to work fine. I only want the browser to lock when the system locks.

I got the new update from the Mac App store 1.24.4, installed the edge extension of bitwarden but still no touch id :frowning:

yes i enabled it in the Bitwarden app and when i go to the Edge extension to enabled to keeps saying i need to enable it in the Bitwarden app :frowning:

Still not working after the update to version 1.24.4, @go12. I tried closing both apps and turning the Browser Integration option off and back on with no luck. New specs below

  • BW 1.24.4 from App Store on Desktop
  • Big Sur (11.1)
  • Chrome 88.0.4324.96 (also the previous 87 did not work)
  • BW Extension 1.48.0 for Chrome
3 Likes

Likewise - but Catalina for me

Still doesn’t work. I’ve tried re-install BW extension on chrome, but it’s got stuck on “Awaiting Confirmation on Desktop” when trying to check the “Unlock with biometrics” option

  • BW Chrome extension 1.48.1
  • BW 1.24.4 from App Store on Desktop
  • BigSur 11.1
  • Chrome 88.0.4324.96
1 Like

Hey folks! We’re working on it :sunglasses:

We’ll make a General Availability post on Bitwarden.com/blog when we have it ready for prime time!

2 Likes

@tgreer With the new 1.24.5 touch is is working with Edge browser! Only is it possible to enable touch id as primary authentication method? Now when i click the bitwarden icon in edge is have to click on “Unlock with biometrics”, this is not user friendly, why!?!?

Hi Bitwarden Friends, there was a desktop update today to 1.24.5 that appears to address browser biometrics for Mac. Note that if you have been testing recently, you will need to uncheck and recheck the desktop setting for ‘Enable browser integration’ in the newest app. As mentioned earlier, the news on the Bitwarden blog will be our official announcement

1 Like

@go12 Can you make Touch ID as primary authentication so no extra click is needed for “Unlock with biometrics”?