Mention in the e-mail that invites do not stay valid forever

Feature Requests Password Manager
1

Org invites seem to become invalid after some time (24 hours?), at which point an invited user can no longer create an account.

It would be good to:

  • Mention in the e-mail that the invite link is only valid for n hours
  • Display a clear error message in the browser when a user tries to use an invalid invite link anyhow

We had users trying to use invalid invites, unable to figure out why it wouldn’t work.

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2

@psy-q - thank you for raising this topic! We are reviewing the email content and will track this.

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3

I would also be interested in being more clear about the lifetime of the link and a clearer error message. A lot of users in my organization (>20%) do not perform the registration after they have been invited on time, leading to frustrated end users as well as more work for IT department (communication + inviting them again)

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