Lost my login to vault.bitwarden.com - are my licenses now lost too?


#1

First, I’m not sure how I lost the login, as I saved it in my self-hosted BW vault and all my other logins are still present… If you have an idea how this could have happened (that an entry is lost), please let me know :slight_smile:

I know it cannot be recovered, which is not a problem since I only had the account to purchase the premium license which I applied to my self-hosted installation.
However, I did not save the licenses file, thus I am afraid that I’d lose it if I had to re-setup my own installation. Is there a way to recover the license? I still have the invoice etc.

Cheers,
ThoSt


#2

You will need to email [email protected] to have the licenses restored to a new account after deleting the old.


#3

Thanks, will do! Glad this can be done :slight_smile: