Lost my login to vault.bitwarden.com - are my licenses now lost too?

First, I’m not sure how I lost the login, as I saved it in my self-hosted BW vault and all my other logins are still present… If you have an idea how this could have happened (that an entry is lost), please let me know :slight_smile:

I know it cannot be recovered, which is not a problem since I only had the account to purchase the premium license which I applied to my self-hosted installation.
However, I did not save the licenses file, thus I am afraid that I’d lose it if I had to re-setup my own installation. Is there a way to recover the license? I still have the invoice etc.


You will need to email [email protected] to have the licenses restored to a new account after deleting the old.

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Thanks, will do! Glad this can be done :slight_smile: