Issue Importing CSV from S-Trust

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1

Hello everyone,

I’m having trouble importing my passwords from S-Trust (german password manager) into Bitwarden. I’ve followed the steps to export my passwords, and the CSV file currently looks like this:

Code

Titel,Benutzername,Passwort,URL,Notizen
Spotify,vor.name@gmx.net,PWW,https://www.spotify.com,auch klar

However, when I attempt to import this CSV file into Bitwarden, I receive the following error message:

Import Error:
“Die Daten sind nicht richtig formatiert. Kontrollieren Sie bitte Ihre Import-Datei und versuchen Sie es erneut.”

(“The data is not properly formatted. Please check your import file and try again.”)

I’ve ensured that there are no extra spaces or special characters in the file. Also, I’ve saved the file in UTF-8 format.

Has anyone else experienced a similar issue? Any suggestions on how I can resolve this problem would be greatly appreciated. Thank you!

Best regards,

Lisbeth

2

@Lisbeth Welcome to the forum!

S-Trust CSV files is not one of the formats recognized by Bitwarden’s import tool, so you need to change the column titles in the first row of the CSV to names that Bitwarden can recognize.

Specifically, replace the following row:

Titel,Benutzername,Passwort,URL,Notizen

with the following:

name,login_username,login_password,login_uri,notes

Then, after saving the file, select Bitwarden (csv) as the File Format.

This should work, but if it doesn’t, please let me know.

4

Hi grb,

I wanted to sincerely thank you for your helpful response regarding the S-Trust CSV files and Bitwarden’s import tool. Your instructions on changing the column titles to the correct format made a significant difference in solving my issue!

I truly appreciate your assistance and guidance. Thank you once again!

Best regards,
Lisbeth

5

I’m glad that I was able to help. I’m curious — did you need to take any additional steps (other than changing the column titles) in order to successfully import your data?

6

Thanks for asking. No, no further changes were necessary.
Best regards,

Lisbeth

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