As a Bitwarden partner in the EU region, we are experiencing a significant number of support requests due to the current login flow. The region selection is placed in the bottom of the login box, which often leads customers to enter their email and attempt passkey or single sign-on before realizing they need to select the correct region.
Proposed Solutions:
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Move the region selector above the login box, or
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Replace the title “Log in to Bitwarden” with a region selector, so users naturally choose their region first before entering credentials
Impact:
This affects all EU-region customers and partners when logging into any Bitwarden pane. Improving this UI will reduce confusion and support overhead, enhancing the overall user experience.
