Improve Server Region Selection in Bitwarden Login UI

As a Bitwarden partner in the EU region, we are experiencing a significant number of support requests due to the current login flow. The region selection is placed in the bottom of the login box, which often leads customers to enter their email and attempt passkey or single sign-on before realizing they need to select the correct region.

Proposed Solutions:

  • Move the region selector above the login box, or

  • Replace the title “Log in to Bitwarden” with a region selector, so users naturally choose their region first before entering credentials

Impact:
This affects all EU-region customers and partners when logging into any Bitwarden pane. Improving this UI will reduce confusion and support overhead, enhancing the overall user experience.

4 Likes

@jakob.notseth Very good idea, I also recommend to change location of the region selector!

@jakob.notseth Welcome to the forum!

As an EU region user myself, I can only support this.

Here is a mock-up I once came up with (in the context of this other now-closed feature request):

1 Like

+1 for this feature request. I always forget to change the default server because the selector is currently positioned out of sight, whereas it should be the first option.

Thanks all, just to update the team has been working on a change to improve the placement of the selector, thanks for your feedback!

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