I cannot login to my account

Hi @glazari - sorry to hear that you cannot login to your account. I can only imagine how stressful that must be.

We see similar posts pop up from time to time here on the BW forums. Usually failed logins are from the user not realizing that they have typed in their email address or password incorrectly, but there could be other less obvious reasons as well.

Here is a good thread that has lots of helpful suggestions in it. I hope you spot something in there to help you. And please write back to let us know how you made out, particularly if you solve your issue.