I cannot login in browser extension?

Ask the Community Password Manager
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1

Hi guys,

since a few days I cannot login anymore to my browser extension. Before it worked one year without problems. I use firefox and tried it as well with chrome. The same problem. If I login to the website or to the mobile app, there’s no problem. Any ideas?

BR,
Patrick

2

ฺBW added cloud storage in Europe recently; it’s a separate storage from the US. Check that you location selection is set to the US before logging in (especially if you are in Europe). This seems to be a common problem now.