HELP! cannot login to my Bitwarden properly

Ask the Community Password Manager
15

I suggest doing one or both of the following:

  1. Export an encrypted .json of your vault, which can be used to restore the vault contents in case something became corrupted or you accidentally deleted an important item and it was purged from the Trash. **NOTE: you cannot restore an encrypted backup to vault that has been reset or had its keys rotated, so this is NOT a solution to restore your date if you ever get accidentally locked out of your vault.

  2. Create a secure, encrypted container using VeraCrypt, TrueCrypt, or an encrypted .dmg volume on MacOS. Save an unencrypted (plain text) .json export to this container. This is more work, but you can restore your vault contents to a new Bitwarden account, if necessary. You can also search this file for logins/passwords in an emergency.

Another note: if you have file attachments in your vault, they cannot be exported to a .json file, which is text-based and is not really meant for large, binary data files, such as images. So, you should backup any attachments you wish to preserve to an encrypted container, as mentioned above.

Hope that helps.

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