Export doesn't work

When I try to export my vault to .csv all I get is a zero-length file (same result in web app, browser plugin and desktop app). What could I be doing wrong? I am on Ubuntu 18.04.1 Desktop. Primary browser is Firefox, but this is also failing in Chrome.

Are the items in an organization’s vault? If so, you have to export from the organization, not your personal account.

Yep, they sure are. Just discovered my error and was about to come back here to post. Thanks for the response.

For anyone else who has this issue, the key is to make sure you’re in the org before trying to export.

In the web interface: Go over to the right side of the screen and click on the desired org name under “Organizations”, then go to Tools… Export Vault, enter your master password and click Export Vault.

I’ve been unable to find a way to do this in the desktop client or the browser plugin (other than clicking on the gear icon and then “Bitwarden Web Vault”). There doesn’t seem to be an obvious way to change your vault context to an org and then execute an export. But that’s a minor inconvenience, as long as you understand what’s happening.

1 Like

Thanx All,

that was the problem, humm didnt know this.

Beste Regards,

Rini