Introduction
The Emergency access view in the web (i.e. Bitwarden Web vault ) could be made more clear.
There are two sections titled “Trusted emergency contacts” and “Designated as emergency contact,” but all information on this view only refers to the former, leaving a question mark over the latter.
I have two recommendations that are easy to implement and which are detailed below.
Recommendation 1: Update the context information to describe both sub-sections
Existing:
Grant and manage emergency access for trusted contacts. Trusted contacts may request access to either View or Takeover your account in case of an emergency. Visit our help page for more information and details into how zero knowledge sharing works. Learn more about emergency access
Recommended:
Grant and manage emergency access to your account for trusted contacts. Trusted contacts may request access to either View or Takeover your account in case of an emergency. Also view or remove your emergency access to other accounts, if applicable.
Visit our help page for more information and details into how zero knowledge sharing works. Learn more about emergency access
Recommendation 2: Add a sub-title to sub-section headings
First sub-section
Existing:
Trusted emergency contacts
Recommendation:
Trusted emergency contacts
People that may request access to your account
Second sub-section
Existing:
Designated as emergency contact
Recommendation:
Designated as emergency contact
Accounts for which you may request access
Conclusion
I think these UI changes will make this page a lot more clear!