[Deskop App] “An error has occurred. An unhandled server error has occurred.”

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1

I’m using bitwarden-desktop for Linux with a cloud account in Europe, since one week.
Suddendly, the app give me an error when I try to save a new password (but I can access to my wallet with success) : “An error has occurred. An unhandled server error has occurred.”

If I lauch bitwarden-desktop in a terminal, I get this error during saving new password :

09:15:47.313 › {
  response: {
    message: 'An unhandled server error has occurred.',
    validationErrors: null,
    exceptionMessage: null,
    exceptionStackTrace: null,
    innerExceptionMessage: null,
    object: 'error'
  },
  message: 'An unhandled server error has occurred.',
  validationErrors: null,
  captchaRequired: false,
  statusCode: 500
}
09:15:47.315 › Received API exception: [object Object]

Do you know the explanation for this error ?

2

Hi @Hedy_Dargere, welcome to community! :wave:

Can you please let me know if this issue is still occurring? Our support team advised that this error was reported for a brief time, but the issue should be resolved.

3

I just tried again and the issue is still there.
But the issue came from my computer : I removed my Bitwarden profile, and after relogging, everything works !

1 Like
4

I’m glad to hear it! If it comes up again @Hedy_Dargere feel free to reach out to our Support Team if it comes up again so they can investigate further.