Hello
I have the problem that i can’t login with a passkey to the program Teleport but when i created the passkey it was detected by bitwarden and also saved. It also works when it asks to verify myself to get a change the password or register a TOTP code. Only on the login page it doesn’t detect my passkey no bitwarden popup window and instead wants to use the Windows Hello usb key method. I hope that someone can help me solve this issue.
I’m on Windows 11 with Firefox and the Web Add-on both are on the newest version
@Alphabet6598 Welcome to the forum!
When you’re on the login page, does the browser extension show the page as a match (i.e., do you see a number in the lower right corner of the Bitwarden icon at the top of your browser?)?
If not, search for the Teleport item in your browser extension, click on the item in the search results to see the item details, and then scroll down and click the Auto-fill and Save button.
It shows up with a blue 1 I don’t have a chance to click on it because the windows asks me to insert a usb security key immediately after I want to sign in passwordless. Thanks for the fast reply
Have you tried Chrome or Safari, as per the notice on the Teleport sign-in form?
Yes of course have i tried Chrome unfortunately I don’t have access to an device capable to use Safari. But I get the same windows pop field in Chrome and I have also tried Edge with the same result.
This may be related to the following issue that has been reported on GitHub:
I would suggest posting in that thread to provide devs with additional information that may help in fixing this bug.
Great that sounds like there is may a way to fix the problem. Thank you again.
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