Can't log in to Bitwarden web vault

I’m unable to log in to my web vault. Another account already appears to be logged in: $.

I can log in through my brower extension fine, but i can’t log either in or out of my web vault.

Do you know what’s going on?

Try typing in this URL exactly and see what happens:

https://vault.bitwarden.com/

What you don’t want is this URL stuck in your browser:

https://vault.bitwarden.com/#/locked/

.

See this thread for more details:

Thank you very much, David, that solves the issue, but now i have a couple of related questions:

  1. Isn’t the lock meant to be there for a legitimate purpose, and if so, given i didn’t enter the wrong login details—although i may have—shouldn’t i have been able to log in again?

  2. What’s the message regarding $ being logged in about?

I suspect this is a temporary glitch that will be fixed in the near future. In the meantime, logging out of the vault completely and logging back in may solve the issue for you. Otherwise, you may have to rely on the workaround if it happens again. Cheers!

“What’s the message regarding $ being logged in about?”

That’s just a universal symbol that means everything after is a username. so it knows a user is logged in, its just not sure which.

Thank you Josh and David.