BW does not offer autofilling username/password for new entry

PdJ · October 28, 2021, 11:57am

Hi all,
I recently created a Company and added my wife as secondary user. After inviting her, her acceptance and my approval she can now use BW and she is able to see the shared entries in the vault and create new personal entries…
Sometimes however, when she adds new un/pw combinations for a website to her vault, BW does not offer the question ‘Do you want to add the new password’.

Any thought about this?

tgreer · October 28, 2021, 12:23pm

Welcome, @PdJ!

Depending on the site, the browser extension may or may not be able to detect the change/addition of credentials.

We are tracking this behavior in an open GitHub issue here:

github.com/bitwarden/browser

Bitwarden does not prompt to save or update credentials

opened 09:39PM - 18 Feb 21 UTC

cscharf

enhancement ux

## Describe the Bug We are aware of many sites' login forms where the Bitward…en browser extension either on a single platform/browser or multiple will not prompt the user to save a new password or update an existing password. This is something the Bitwarden team is actively working on but need your help as a community and active Bitwarden users! ## Expected Result When you enter new credentials into a login form, or register for a new user account on a site, you should be automatically prompted to save those credentials upon submission by the Bitwarden browser extension. When you update your password on a site and you have a matching login in your vault, you should be automatically prompted to update those credentials upon form submission. ## Actual Result This works most of the time, but not always and it can depend on _many, many_ factors. Some sites simply don't work, some don't work consistently and others who knows. This is what we're aiming to fix! ## Call to Action Below is a link to a Google Form that we have created for capturing information that will help us track down all of these login pages and registration forms where Bitwarden has failed to prompt you to save those credentials. You may submit as many as you like, just please help us help you and the community by providing meaningful information and only those sites/pages where it legitimately doesn't work. [Report failure of prompt to save credentials](https://forms.gle/tJXZSr4WwDqjq6vv5) If you've been sent to this issue because another issue you had open was closed as a duplicate, thank you for taking the time to submit the issue to us, however we truly need to track this under a single item in aggregate fashion so we can manage it holistically and ensure we're taking broad measures that will improve this behavior with the maximum benefit to all. Please consider using the linked form above to submit the prior sites you had reported in the issue closed.

Feel free to add your sites and experiences to the google sheet we are using to capture the sites that aren’t being agreeable: