I’m new to BitWarden been using 1P since too many years. I’m struggling and confused how to find a solution to my problem using BW.
I have many sites, for example my NAS, for which I have at least 2 logins (admin & non-admin accounts)… I also run tons of docker instances within my own domain.
After creating 2 Login with different Usernames and both using the same URI w/ “exact match”, when visiting the UI of my NAS, BitWarden Browser extension only shows 1 of the 2 Logins I switched from “exact” to “start with”, same thing is happening. Since 2 logins have the same URI w/ exact match, it seems BitWarden should display those 2 options but that’s not happening.
If this a feature missing/not implemented yet or am I missing something to make this work properly?
Hi @bitward3n,
In the corresponding situation, different logins to the same site (external in my case), I was unable to reproduce your problem after trying each of “exact” or “starts with”. I normally use “base domain”. You could try that?
Which browser and OS are you using? Having said “it works for me” I doubt I am going to be much more help but more information about your setup may elicit advice from more expert users here.
Just as a sanity check, could you please open both vault items for editing, then screenshot all field values and settings (redacting any sensitive information) and posting the redacted screenshots here?
Since last night I wanted to reply but since the Firefox extension is giving me other troubles.
In the left sidebar, it shows the extension is unlocked and somehow today it does show the 2 accounts (admin / non-admin) that matches the URL… but when I put the mouse cursor directly in the box, it shows I’d need to “Unlock your account to view matching logins”.
To be honest, while the extension does seem to suggest the proper logins, I had issues where opening the left sidebar or the extension as seen below weren’t returning anything - that was this morning but right now, somehow they are returning the proper 2 logins.
I have hundreds of tabs open, possible 300-400 and over 700 logins … I wonder if some latency induced by the many tabs/logins makes the extension go bad. Cleaning up all my opened tabs isn’t so easy , I’m definitely a edge case!
This is on a MacOS (arm64) with Firefox latest release (123.0) and latest BitWarden extension 2024.2.0 released yesterday. Tomorrow I plan to test with Chrome, I’ve got less opened tabs in there. I’ll report back…
That’s the only extension installed/enabled in Firefox. After restarting the app, the mem is now at ~350-385GB.
After restarting Firefox, this time I login into bitwarden using the left sidebar instead of accessing the extension on the top right side like shown on the image below.
I don’t know if it makes any difference but now when putting the mouse cursor in the login box, it doesn’t show that the vault is locked and properly suggests the 2 proper usernames to login.
I’m unclear why it now works… I have restarted Firefox on multiple occasion in past days and only now it works. I fear it will start to fail again. I’ll keep an eye on the extension memory usage and report back later. If there seem to be a mem leak, I’ll open another thread.
That said, the match does work as expected … it’s just that the extension sometimes the left sidebar and/or the login box and/or accessing directly the extension seems broken.