Bitwarden will not launch in Chrome

[bituser]

Never had this problem before. Firefox is my browser of choice, so I don’t use Chrome often.

Here’s what I see. The wheel just keeps spinning.

If I try to go to get to the settings, I can’t get out. Another spinning wheel.

[grb]

Please post a screenshot of the information displayed in the Dashboard of your Admin Portal, including the server version.

[bituser]

I’m here https://bitwarden.com/help/system-administrator-portal/

Do you need me to go to a specific place in that page? Copy for LLM? I don’t see anything there that specifically relates to my system.

[grb]

Here: https://bitwarden.com/help/system-administrator-portal/#access-the-portal:

Access the portal

The System Administrator Portal for your server is available at https://<your.domain.com>/admin. When a user attempts to log in, a secure link is sent to their email address only if that email address is authorized using the process documented above.

Clicking this temporary link, which is active for 15 minutes following the login attempt, will log that user into the System Administrator Portal.

[Nail1684]

@bituser

@bituser Are we talking about the account that can be seen in this screenshot? Because then it seems you were not self-hosting your Bitwarden server (like your chosen tag server:self-hosted indicates) but are using the US/.com Bitwarden server region. Could you clarify on that?

[bituser]

As you know, when we post here, we are required to pick one of the three server tag options. I imagine that, like me, many users have no idea which one to pick, so I just guessed. I had no choice, if i was to continue.

Maybe it would be a good ides to define the choices for the user so there will be no misunderstanding? I would have been more than happy to ask for advice on the subject, but you can’t do so without first adding one of those tags.

Is that tag why your are asking me to access System Administrator Portal?

I am a residential user, if that is significant.

[Slideshow_Bob]

Can confirm the same exact issue in Edge. Extension is broken similar to how it likely was on Safari.

[Nail1684]

@bituser

I imagine that, like me, many users have no idea which one to pick, so I just guessed. I had no choice, if i was to continue.

I understand that it can be confusing. But please also understand, that we look at the chosen tags as they are meant as additional (contextual) info to the stated issues. [PS: I now changed the tag to server:default-cloud.]

Regarding your issue with Chrome:

1. You could try to deactivate and activate the extension first. (–> for that, open chrome://extensions/ on your Chrome browser)

2. If that doesn’t work you could escalate this to deinstalling and reinstalling the extension with making sure that the local storage of the extension was delete before reinstalling.

For both suggestions you have to login again – so, make sure you have your master password and 2FA or “NDLP”-access at hand.