Billing issues

Hello! I was previously on the plan the cost $40 per year. I did not give permission and do not agree with your charging a subscription fee ten times higher - $432. I demand that you cancel the subscription and refund the unlawfully charge amount

ticket 799333 / 799337

I will put this issue into public and authorities - as there is no feedback from support at all and Bitwarden is literally take money without confirmation and approove

Hi Den, for billing issues, please work with the official support team rather than the community forums, they are happy to assist you, and look into any issues you might be experiencing.

I can see that the customer support team has received your emails, creating additional duplicate tickets or replies as it will take them longer to respond.