Changed Email for Bitwarden, Now can't Login via Website, but App and Extensions still Logged In

If you are logged in to a Chrome browser extension, then do the following (after first disconnecting your device from the internet):

  1. Pop-out the browser extension into a floating window.
  2. Navigate to Settings > Vault > Export Vault.
  3. Press F12 to open the DevTools window.
  4. In the DevTools window, open the “Console” tab, paste the expression below at the console prompt (>), and then press Enter:
bitwardenContainerService.keyService.compareKeyHash = function(a,b,c) {return true}

Now proceed to export your vault(s) in the browser extension pop-up window. Select the file format “.json” (without encryption). You will be prompted to enter your master password, but you can enter any dummy value at the prompt. Save the export file.


P.S. I have tested the above method in Chrome (with version 2025.1.3 of he browser extension), but I have not tested it in Firefox. Firefox may need a different approach to access the background services, as explained here.

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